# SonarQube does not start **URL:** \ **Category:** SonarQube Server / Community Build\ **Tags:** sonarqube\ **Created:** [November 6, 2019, 9:19pm UTC](https://community.sonarsource.com/t/sonarqube-does-not-start/16327 "2019-11-06T21:19:43Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Samir\_Ribeiro](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/samir_ribeiro/32/7432_2.png) [@Samir\_Ribeiro](https://community.sonarsource.com/u/Samir_Ribeiro)\ **Post date:** [November 6, 2019, 9:19pm UTC](https://community.sonarsource.com/t/sonarqube-does-not-start/16327/1 "2019-11-06T21:19:43Z")
Hello, **Windows Server 2012.** **PostgreSQL** **Java jdk 11.0.5** I am installing SonarQube 8.0, because I am having problems. After running the file **“C: \ sonarqube \ sonarqube-8.0 \ sonarqube-8.0 \ bin \ windows-x86-64 \ StartSonar.bat”.** the logs. **1°** [es.txt](https://community.sonarsource.com/uploads/short-url/s8HknaGiWhjAQEywQy93jES6l75.txt) (3.6 KB) **2°** [sonar.txt](https://community.sonarsource.com/uploads/short-url/nCewTSW96zi40miBPA9qf8w2iZ.txt) (3.0 KB) **3°** [web.txt](https://community.sonarsource.com/uploads/short-url/cjZUuMdwlfeIfVIsMHUkIpjCksM.txt) (1.5 KB) **configuration files:** **Some information has been removed for our safety.** \* [sonar.properties.txt](https://community.sonarsource.com/uploads/short-url/pplfZg8iUYS30zlxJd2v2p9jsDw.txt) (19.8 KB) [wrapper.txt](https://community.sonarsource.com/uploads/short-url/jmFxVFNfGG8Rm9LIhcxhyKT7acu.txt) (3.2 KB) **please help us.** ---
**Author:** ![pierreguillot](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/pierreguillot/32/46022_2.png) [@pierreguillot](https://community.sonarsource.com/u/pierreguillot)\ **Post date:** [November 7, 2019, 9:35am UTC](https://community.sonarsource.com/t/sonarqube-does-not-start/16327/2 "2019-11-07T09:35:52Z")
Welcome to the community. Your `web.log` indicate one error : `2019.11.06 16:36:42 ERROR web[][o.s.s.p.PlatformImpl] Web server startup failed: Current version is too old. Please upgrade to Long Term Support version firstly.` This mean you are currently upgrading from a previous SonarQube version, and the migration path require you to first upgrade to the last LTS before moving on to the 8.X version. Please upgrade first to the 7.9.1, do the database upgrade, then upgrade to 8.0. ---
**Author:** ![Samir\_Ribeiro](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/samir_ribeiro/32/7432_2.png) [@Samir\_Ribeiro](https://community.sonarsource.com/u/Samir_Ribeiro)\ **Post date:** [November 7, 2019, 12:15pm UTC](https://community.sonarsource.com/t/sonarqube-does-not-start/16327/3 "2019-11-07T12:15:37Z")
Pierre, Thanks, tenho o SonarQube na versão 6.5 e o banco na versão 9.6. Eu posso atualizar diretamente para a versão 7.9.1 e pois para a versão 8.0, ou antes tenho que atualizar para a versão 6.7.7 -\> 7.9.1 -\> 8.0? ---
**Author:** ![pierreguillot](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/pierreguillot/32/46022_2.png) [@pierreguillot](https://community.sonarsource.com/u/pierreguillot)\ **Post date:** [November 7, 2019, 12:43pm UTC](https://community.sonarsource.com/t/sonarqube-does-not-start/16327/4 "2019-11-07T12:43:40Z")
Sorry but this community is english only. ---
**Author:** ![mmannathanx](https://avatars.discourse-cdn.com/v4/letter/m/c67d28/32.png) [@mmannathanx](https://community.sonarsource.com/u/mmannathanx)\ **Post date:** [December 12, 2019, 11:48am UTC](https://community.sonarsource.com/t/sonarqube-does-not-start/16327/5 "2019-12-12T11:48:04Z")
Hi Pierre, I am also having the same issue but I am going to setup fresh SonarQube 8.0 version and i got enterprise license as well. Should i install the LTS version first to configure the Sonar8.0 version? Thanks in advance. Muthu ---
**Author:** ![pierreguillot](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/pierreguillot/32/46022_2.png) [@pierreguillot](https://community.sonarsource.com/u/pierreguillot)\ **Post date:** [December 12, 2019, 12:59pm UTC](https://community.sonarsource.com/t/sonarqube-does-not-start/16327/6 "2019-12-12T12:59:50Z")
Hi, for a fresh install you can start with any version you want, as there will be no database update to perform. ---
**Author:** ![mmannathanx](https://avatars.discourse-cdn.com/v4/letter/m/c67d28/32.png) [@mmannathanx](https://community.sonarsource.com/u/mmannathanx)\ **Post date:** [December 12, 2019, 4:23pm UTC](https://community.sonarsource.com/t/sonarqube-does-not-start/16327/7 "2019-12-12T16:23:32Z")
Thanks for your quick notes Pierre! For SonarQube8.0, what version of Postgresql need to be used? Kindly advice me here. ---
**Author:** ![Carine\_Bayon](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/carine_bayon/32/3223_2.png) [@Carine\_Bayon](https://community.sonarsource.com/u/Carine_Bayon)\ **Post date:** [December 12, 2019, 4:25pm UTC](https://community.sonarsource.com/t/sonarqube-does-not-start/16327/8 "2019-12-12T16:25:47Z")
Hi @mmannathanx, you’ll find all prerequisites and recommendations on this link, in the documentation: [https://docs.sonarqube.org/latest/requirements/requirements/](https://docs.sonarqube.org/latest/requirements/requirements/), including DB compatibility. Carine ---
**Author:** ![mmannathanx](https://avatars.discourse-cdn.com/v4/letter/m/c67d28/32.png) [@mmannathanx](https://community.sonarsource.com/u/mmannathanx)\ **Post date:** [December 12, 2019, 5:07pm UTC](https://community.sonarsource.com/t/sonarqube-does-not-start/16327/9 "2019-12-12T17:07:36Z")
Thanks Carine! I saw that link already and the link says that Postgres 10 can support for SonarQube enterprise 8.0 version. But I had installed postgresql10.5 version 6 months back and I am trying to use that version now. I configured the ‘sonar.properties’ configuration file as below sonar.jdbc.username=postgres sonar.jdbc.password=postgres123 sonar.jdbc.url=jdbc:postgresql://localhost/sonarqube sonar.web.port=9000 With LDAP configuration When i start the ‘StartSonar.bat’ i am getting sonarQube stopped. **Error in Web log:-** 2019.12.12 22:09:35 ERROR web[o.s.s.p.PlatformImpl] Web server startup failed: Current version is too old. Please upgrade to Long Term Support version firstly. **Warnings in ES Log :-** 2019.12.12 22:09:25 WARN es[o.e.d.c.s.Settings] [http.enabled] setting was deprecated in Elasticsearch and will be removed in a future release! See the breaking changes documentation for the next major version. **Sonar Log :-** 2019.12.12 22:09:35 INFO app[o.s.a.SchedulerImpl] Process[web] is stopped 2019.12.12 22:09:35 INFO app[o.s.a.SchedulerImpl] Process[es] is stopped 2019.12.12 22:09:35 INFO app[o.s.a.SchedulerImpl] SonarQube is stopped Kindly guide me what I am doing wrong here. Thanks Muthu