# SonarQube Cloud is down

**URL:** <https://community.sonarsource.com/t/sonarqube-cloud-is-down/185996>\
**Category:** SonarQube Cloud\
**Created:** [July 16, 2026, 8:26am UTC](https://community.sonarsource.com/t/sonarqube-cloud-is-down/185996 "2026-07-16T08:26:40Z")\
**Posts on this page:** 1\
**Showing post:** 6

<div class="post-metadata">

**Author:** ![deepika22](https://avatars.discourse-cdn.com/v4/letter/d/35a633/32.png) [@deepika22](https://community.sonarsource.com/u/deepika22)\
**Post date:** [July 16, 2026, 8:36am UTC](https://community.sonarsource.com/t/sonarqube-cloud-is-down/185996/6 "2026-07-16T08:36:53Z")

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_(edit from moderator: I moved this from [another post](https://community.sonarsource.com/t/sonarqube-25-12-fails-to-import-simplecov-1-0-0-json-coverage-report/185865) because it’s the same issue)_

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Template for a good new topic, formatted with [Markdown](https://commonmark.org/help/):

- ALM used (GitHub, Bitbucket Cloud, Azure DevOps)- GIthub
- CI system used (Bitbucket Cloud, Azure DevOps, Travis CI, Circle CI- Github actions
- Scanner command used when applicable (private details masked)
- Languages of the repository -Typescript
- Only if the SonarCloud project is public, the URL
  - And if you need help with pull request decoration, then the URL to the PR too

- Error observed (wrap logs/code around with triple quotes ``` for proper formatting)
- Steps to reproduce
- Potential workaround

\*\*Do not share screenshots of logs – share the text itself (bonus points for being well-formatted)!  
\*\*  
We are unable to reach [https://sonarcloud.io/](https://sonarcloud.io/) today, started a few minutes ago. We get a `504 Gateway Time-out`.

It fails at `JavaRunnerFactory.getJreMetadata` — i.e. before any of your source, coverage files, or `sonar-project` config is ever touched.

```auto
08:25:35.642 ERROR Failed to query JRE metadata: GET https://api.sonarcloud.io/analysis/jres?os=linux&arch=x86_64 failed with HTTP 504 Gateway Timeout

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">

<HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=UTF-8">

<TITLE>ERROR: The request could not be satisfied</TITLE>

</HEAD><BODY>

<H1>504 Gateway Timeout ERROR</H1>

<H2>The request could not be satisfied.</H2>

<HR noshade size="1px">

We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.

<BR clear="all">

If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

<BR clear="all">

<HR noshade size="1px">

<PRE>

Generated by cloudfront (CloudFront) HTTP3 Server

```

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_[View the full topic](https://community.sonarsource.com/t/sonarqube-cloud-is-down/185996)._