# SonarCloud UI - Cannot open project overview on private projects **URL:** \ **Category:** SonarQube Cloud\ **Tags:** ui, sonarqube-cloud\ **Created:** [July 11, 2024, 9:30am UTC](https://community.sonarsource.com/t/sonarcloud-ui-cannot-open-project-overview-on-private-projects/118851 "2024-07-11T09:30:05Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![gtue\_ps](https://avatars.discourse-cdn.com/v4/letter/g/f9ae1b/32.png) [@gtue\_ps](https://community.sonarsource.com/u/gtue_ps)\ **Post date:** [July 11, 2024, 9:30am UTC](https://community.sonarsource.com/t/sonarcloud-ui-cannot-open-project-overview-on-private-projects/118851/1 "2024-07-11T09:30:05Z")
Hello everyone, while trying to open a private project overview from my organisation I encounterd in an error message: `"The request cannot be processed. Try again later."` The SonarCloud Status page does not indicate any problem so far. **Does anyone know if there is an error on sonarcloud site?** Thanks Patrick ---
**Author:** ![gtue\_ps](https://avatars.discourse-cdn.com/v4/letter/g/f9ae1b/32.png) [@gtue\_ps](https://community.sonarsource.com/u/gtue_ps)\ **Post date:** [July 11, 2024, 9:37am UTC](https://community.sonarsource.com/t/sonarcloud-ui-cannot-open-project-overview-on-private-projects/118851/2 "2024-07-11T09:37:19Z")
**Update:** I figured out the project will load untill the browser window has a width of max 1337px. If it’s higher, the error Message above will be shown. ---
**Author:** ![DdeM](https://avatars.discourse-cdn.com/v4/letter/d/b4bc9f/32.png) [@DdeM](https://community.sonarsource.com/u/DdeM)\ **Post date:** [July 11, 2024, 9:53am UTC](https://community.sonarsource.com/t/sonarcloud-ui-cannot-open-project-overview-on-private-projects/118851/3 "2024-07-11T09:53:39Z")
Can verify, I have the exact same issue. interestingly though, it doesn’t happen for all my projects. Only for a specific project in another organisation Not sure if relevant, but I see this error in the console: ```auto vendor-BfGhW6Il.js:8 Error: Minified React error #185; visit https://reactjs.org/docs/error-decoder.html?invariant=185 for the full message or use the non-minified dev environment for full errors and additional helpful warnings. at Ke (vendor-BfGhW6Il.js:8:8256) at Ei (vendor-BfGhW6Il.js:6:57963) at ThemeProvider-kGWKkakX.js:162:31545 at od (vendor-BfGhW6Il.js:10:6513) at e.unstable_runWithPriority (vendor-BfGhW6Il.js:2:11978) at ht (vendor-BfGhW6Il.js:6:38319) at nt (vendor-BfGhW6Il.js:10:5988) at To (vendor-BfGhW6Il.js:8:10689) at vendor-BfGhW6Il.js:6:38541 at e.unstable_runWithPriority (vendor-BfGhW6Il.js:2:11978) ``` ---
**Author:** ![DamienDennehy](https://avatars.discourse-cdn.com/v4/letter/d/eb9ed0/32.png) [@DamienDennehy](https://community.sonarsource.com/u/DamienDennehy)\ **Post date:** [July 11, 2024, 1:54pm UTC](https://community.sonarsource.com/t/sonarcloud-ui-cannot-open-project-overview-on-private-projects/118851/6 "2024-07-11T13:54:25Z")
Also hit by this. Given the nature of this issue (1337px is clearly not random number), are there any concerns from a security perspective we need to know? ---
**Author:** ![15307](https://avatars.discourse-cdn.com/v4/letter/1/839c29/32.png) [@15307](https://community.sonarsource.com/u/15307)\ **Post date:** [July 11, 2024, 2:08pm UTC](https://community.sonarsource.com/t/sonarcloud-ui-cannot-open-project-overview-on-private-projects/118851/7 "2024-07-11T14:08:25Z")
Can report his is affecting our private org as well. ---
**Author:** ![Colin](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/colin/32/55255_2.png) [@Colin](https://community.sonarsource.com/u/Colin)\ **Post date:** [July 11, 2024, 2:29pm UTC](https://community.sonarsource.com/t/sonarcloud-ui-cannot-open-project-overview-on-private-projects/118851/8 "2024-07-11T14:29:40Z")
Hey all. Thanks for the reports. A few things: - This incident is logged on our StatusPage, which you can check for updates: [https://sonarcloud.statuspage.io/](https://sonarcloud.statuspage.io/) - A rollback is in progress of the commit that caused the issue - @DamienDennehy We have no reason at this point to suspect a security issue. Of course, we will continue to investigate and keep you informed. ---
**Author:** ![Colin](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/colin/32/55255_2.png) [@Colin](https://community.sonarsource.com/u/Colin)\ **Post date:** [July 11, 2024, 2:33pm UTC](https://community.sonarsource.com/t/sonarcloud-ui-cannot-open-project-overview-on-private-projects/118851/9 "2024-07-11T14:33:21Z")
@DamienDennehy I can confirm there’s no security issue. There’s a UI breakpoint involved in the incident that is set to 1320px + the scrollbar width. The fact it landed on 1337 is just funny coincidence. 🙂 ---
**Author:** ![Colin](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/colin/32/55255_2.png) [@Colin](https://community.sonarsource.com/u/Colin)\ **Post date:** [July 11, 2024, 2:36pm UTC](https://community.sonarsource.com/t/sonarcloud-ui-cannot-open-project-overview-on-private-projects/118851/10 "2024-07-11T14:36:31Z")
The issue should now be mitigated. Please let us know if it persists (but first try a hard refresh of the page) ---
**Author:** ![gtue\_ps](https://avatars.discourse-cdn.com/v4/letter/g/f9ae1b/32.png) [@gtue\_ps](https://community.sonarsource.com/u/gtue_ps)\ **Post date:** [July 11, 2024, 2:38pm UTC](https://community.sonarsource.com/t/sonarcloud-ui-cannot-open-project-overview-on-private-projects/118851/11 "2024-07-11T14:38:22Z")
I confirm the error is fixed now ---
**Author:** ![DamienDennehy](https://avatars.discourse-cdn.com/v4/letter/d/eb9ed0/32.png) [@DamienDennehy](https://community.sonarsource.com/u/DamienDennehy)\ **Post date:** [July 11, 2024, 2:45pm UTC](https://community.sonarsource.com/t/sonarcloud-ui-cannot-open-project-overview-on-private-projects/118851/14 "2024-07-11T14:45:03Z")
Thanks Colin. Can also confirm the issue is fixed. Appreciate the time to a fix on this.