# SonarCloud - Can't login **URL:** \ **Category:** SonarQube Cloud\ **Created:** [December 1, 2021, 1:59pm UTC](https://community.sonarsource.com/t/sonarcloud-cant-login/54138 "2021-12-01T13:59:37Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![Colin](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/colin/32/55255_2.png) [@Colin](https://community.sonarsource.com/u/Colin)\ **Post date:** [December 1, 2021, 2:06pm UTC](https://community.sonarsource.com/t/sonarcloud-cant-login/54138/4 "2021-12-01T14:06:28Z")
Thanks @g0dkar. Let me point you to this thread where you can report the issue (along with others) and ask for some help. > [@GitHub: You can't sign up because login 'username' is already used by an existing user](https://community.sonarsource.com/t/github-you-cant-sign-up-because-login-username-is-already-used-by-an-existing-user/49428/29): > > Hey everyone! First things first – this is definitely on our radar to find a long-term solution for and high on our priorities for this month. Second – yes, getting in touch with @Justin_Allen (or more accurately, letting him getting in touch with you, because he needs to raise a PM) is the right way for us to collect more data and to work on restoring access. --- _[View the full topic](https://community.sonarsource.com/t/sonarcloud-cant-login/54138)._