# Regain access to account after changing company **URL:** \ **Category:** SonarQube Cloud\ **Created:** [January 23, 2023, 5:23pm UTC](https://community.sonarsource.com/t/regain-access-to-account-after-changing-company/82079 "2023-01-23T17:23:57Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Brian\_Funk](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/brian_funk/32/41201_2.png) [@Brian\_Funk](https://community.sonarsource.com/u/Brian_Funk)\ **Post date:** [January 23, 2023, 5:23pm UTC](https://community.sonarsource.com/t/regain-access-to-account-after-changing-company/82079/1 "2023-01-23T17:23:57Z")
- ALM used: GitHub - CI system used: GitHub Actions I have same issue as: 74286 & 78423 > Sorry, but we couldn’t verify your authorization to access this page. > > When we tried, here’s what the provider said: > > Your email does not match the one we have on record: ‘XXX@nciinc.com’. Please add this email and verify it on GitHub in order to regain access to the account Please help! ---
**Author:** ![Brian\_Funk](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/brian_funk/32/41201_2.png) [@Brian\_Funk](https://community.sonarsource.com/u/Brian_Funk)\ **Post date:** [January 23, 2023, 5:27pm UTC](https://community.sonarsource.com/t/regain-access-to-account-after-changing-company/82079/2 "2023-01-23T17:27:08Z")
My GitHub user/profile is brianfunk > **[brianfunk - Overview](https://github.com/brianfunk)** > > Vice President @OctoConsulting. brianfunk has 22 repositories available. Follow their code on GitHub. ---
**Author:** ![ganncamp](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/ganncamp/32/1261_2.png) [@ganncamp](https://community.sonarsource.com/u/ganncamp)\ **Post date:** [January 24, 2023, 7:49pm UTC](https://community.sonarsource.com/t/regain-access-to-account-after-changing-company/82079/3 "2023-01-24T19:49:12Z")
Hi, To be clear, are you trying to regain access to your SonarCloud account or to GitHub? Because we can’t help with the latter…   Ann ---
**Author:** ![Brian\_Funk](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/brian_funk/32/41201_2.png) [@Brian\_Funk](https://community.sonarsource.com/u/Brian_Funk)\ **Post date:** [January 24, 2023, 10:46pm UTC](https://community.sonarsource.com/t/regain-access-to-account-after-changing-company/82079/5 "2023-01-24T22:46:21Z")
Yes of course this is for SonarCloud. ---
**Author:** ![Brian\_Funk](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/brian_funk/32/41201_2.png) [@Brian\_Funk](https://community.sonarsource.com/u/Brian_Funk)\ **Post date:** [January 24, 2023, 10:48pm UTC](https://community.sonarsource.com/t/regain-access-to-account-after-changing-company/82079/6 "2023-01-24T22:48:47Z")
To be clear I have access to my GitHub account. I am trying to login to my SonarCloud account using GitHub authentication. I get the error posted above from SonarCloud when attempting to do this because my GitHub account is no longer associated with my previous company email. This is exact same issue that multiple people have had and I referenced those issue numbers. Please resolve. ---
**Author:** ![ganncamp](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/ganncamp/32/1261_2.png) [@ganncamp](https://community.sonarsource.com/u/ganncamp)\ **Post date:** [January 25, 2023, 1:27pm UTC](https://community.sonarsource.com/t/regain-access-to-account-after-changing-company/82079/8 "2023-01-25T13:27:19Z")
Hi, Thanks for the clarity. I know it seemed like a stupid question, but a lot of times the stupid questions need asking & I’m the one to do it. 😃 I’ve flagged this for team attention.   Ann ---
**Author:** ![Andrey\_Luiz](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/andrey_luiz/32/39355_2.png) [@Andrey\_Luiz](https://community.sonarsource.com/u/Andrey_Luiz)\ **Post date:** [January 26, 2023, 3:00pm UTC](https://community.sonarsource.com/t/regain-access-to-account-after-changing-company/82079/12 "2023-01-26T15:00:40Z")
Hello @Brian_Funk. I’ll be taking care of your issue. Could you try to login once again with your Github account, please? Keep me informed if if works. Andrey ---
**Author:** ![Brian\_Funk](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/brian_funk/32/41201_2.png) [@Brian\_Funk](https://community.sonarsource.com/u/Brian_Funk)\ **Post date:** [January 26, 2023, 5:04pm UTC](https://community.sonarsource.com/t/regain-access-to-account-after-changing-company/82079/13 "2023-01-26T17:04:54Z")
That worked - thank you!