Pull request decorations in the BitBucket cloud “successful” but not showing up

We recently moved to BB cloud. The sonar version(
Pretty often, we faced an issue in that the pull requests were decorated but not showing up in the BB cloud.

ce.2022-10-31.log:2022.10.31 20:24:55 INFO ce[AYQvt-2mxmmfwH_Wkykr][o.s.c.t.p.a.p.PostProjectAnalysisTasksExecutor] Webhooks | globalWebhooks=2 | projectWebhooks=0 | status=SUCCESS | time=92ms 138./ce.2022-10-31.log:2022.10.31 20:24:55 INFO ce[AYQvt-2mxmmfwH_Wkykr][o.s.c.t.p.a.p.PostProjectAnalysisTasksExecutor] Pull Request decoration | status=SUCCESS | time=3ms 139./ce.2022-10-31.log:2022.10.31 20:24:55 INFO ce[AYQvt-2mxmmfwH_Wkykr][o.s.c.t.CeWorkerImpl] Executed task | project=*| type=REPORT | pullRequest=5735 | id=AYQvt-2mxmmfwH_Wkykr | submitter=jenkins | *status=SUCCESS* | time=901ms 140./access.2022-10-31.log: - - [31/Oct/2022:20:24:59 +0000] "GET /api/ce/task?id=AYQvt-2mxmmfwH_Wkykr HTTP/1.0" 200 496 "-" "curl/7.29.0" "AYQn+FhkHPi67FtBAE4o"

What should we check?

Hey there.

Have you followed all the steps for Bitbucket Cloud Integration?

(The Compute Engine logs only indicate that this step was successful in… starting, even if it didn’t do anything, so I wouldn’t rely on these logs)

Thanks, Colin, for the replay. I’ll check one more time