# Phone support for SonarQube

**URL:** <https://community.sonarsource.com/t/phone-support-for-sonarqube/16947>\
**Category:** SonarQube Server / Community Build\
**Created:** [November 21, 2019, 5:43pm UTC](https://community.sonarsource.com/t/phone-support-for-sonarqube/16947 "2019-11-21T17:43:15Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![snanda](https://avatars.discourse-cdn.com/v4/letter/s/da6949/32.png) [@snanda](https://community.sonarsource.com/u/snanda)\
**Post date:** [November 21, 2019, 5:43pm UTC](https://community.sonarsource.com/t/phone-support-for-sonarqube/16947/1 "2019-11-21T17:43:15Z")

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Is there a way to get some phone support. We are having issues with getting SQ working in our environment?

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**Author:** ![ganncamp](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/ganncamp/32/1261_2.png) [@ganncamp](https://community.sonarsource.com/u/ganncamp)\
**Post date:** [November 22, 2019, 1:08pm UTC](https://community.sonarsource.com/t/phone-support-for-sonarqube/16947/2 "2019-11-22T13:08:44Z")

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Hi,

Welcome to the community!

I’m afraid that even for paid Support customers there’s no phone support. You’re stuck with correspondance. Feel free to open a new thread with the details of your problem - including:

- what you’re doing
- expected outcome
- actual outcome, including any errors in your [server logs](https://docs.sonarqube.org/latest/setup/troubleshooting/)

&nbsp;  
Ann