"No organization exists" when connecting to SonarQube Cloud from SonarQube Extension

SonarQube Cloud
1

I am seeking guidance to troubleshoot the “No organization exists” error encountered when configuring the SonarQube extension in Visual Studio 2026 to connect to SonarQube Cloud.

I have undertaken the following verification steps:

  • Confirmed that the email address used in Visual Studio 2026 matches the one registered in SonarQube Cloud.
  • Successfully generated an authentication token, which is visible and active in SonarQube Cloud.
  • Verified that the organisation key is correct and matches the one configured in SonarQube Cloud.

During the final step, “Select SonarQube organisations”, I entered the organisation key obtained from SonarQube Cloud; however, I encountered the error message: “No organization exists.”

Additionally, I can confirm that our Azure DevOps environment is correctly integrated with SonarQube, as we are currently able to perform code quality checks without issue.

I would appreciate your assistance in identifying the root cause of this issue and advising on the appropriate resolution.

Thank you.

2

Hi @jcavant and welcome to the Community! Let’s go over some initial troubleshooting:

  • Which version of the SonarQube for Visual Studio extension are you using?
  • Could you share verbose logs gathered while reproducing the issue?
  • I would also like to rule out this being a VS 2026-specific issue. Could you also try the same setup but with VS 2022?
3

Hi, many thanks for getting back to me.

I have:

Visual Studio 2022 Professional 17.14.34
SonarQube for Visual Studio (Extension) 10.3.0.16878

Visual Studio 2026 Professional 18.7.0
SonarQube for Visual Studio (Extension) 10.2.3.16878

Here is a snapshot of my Visual Studio 2026 verbose logs:

1390
2026/06/14 22:47:13.299
Warning
VisualStudio
PkgDef encountered data collision in section ‘HKEY_CURRENT_USER\Software\Microsoft\VisualStudio\18.0_6df9388b_Config\ToolsOptionsPages\SonarQube’ for value ‘Package’
c:\users\ikang.chiao\appdata\local\microsoft\visualstudio\18.0_6df9388b\extensions\1cbt03ir.52b\sonarlint.2022.pkgdef

1391
2026/06/14 22:47:13.299
Warning
VisualStudio
PkgDef encountered data collision in section ‘HKEY_CURRENT_USER\Software\Microsoft\VisualStudio\18.0_6df9388b_Config\ToolsOptionsPages\SonarQube’ for value ‘’
c:\users\ikang.chiao\appdata\local\microsoft\visualstudio\18.0_6df9388b\extensions\1cbt03ir.52b\sonarlint.2022.pkgdef

1392
2026/06/14 22:47:13.299
Warning
VisualStudio
PkgDef encountered data collision in section ‘HKEY_CURRENT_USER\Software\Microsoft\VisualStudio\18.0_6df9388b_Config\ToolsOptionsPages\SonarQube’ for value ‘Package’
c:\users\ikang.chiao\appdata\local\microsoft\visualstudio\18.0_6df9388b\extensions\1cbt03ir.52b\sonarlint.2022.pkgdef

1393
2026/06/14 22:47:13.299
Warning
VisualStudio
PkgDef encountered data collision in section ‘HKEY_CURRENT_USER\Software\Microsoft\VisualStudio\18.0_6df9388b_Config\AutomationProperties\SonarQube’ for value ‘’
c:\users\ikang.chiao\appdata\local\microsoft\visualstudio\18.0_6df9388b\extensions\1cbt03ir.52b\sonarlint.2022.pkgdef

1394
2026/06/14 22:47:13.299
Warning
VisualStudio
PkgDef encountered data collision in section ‘HKEY_CURRENT_USER\Software\Microsoft\VisualStudio\18.0_6df9388b_Config\AutomationProperties\SonarQube’ for value ‘Package’
c:\users\ikang.chiao\appdata\local\microsoft\visualstudio\18.0_6df9388b\extensions\1cbt03ir.52b\sonarlint.2022.pkgdef

1395
2026/06/14 22:47:13.299
Information
VisualStudio
Importing pkgdef file
c:\users\ikang.chiao\appdata\local\microsoft\visualstudio\18.0_6df9388b\extensions\1cbt03ir.52b\sonarlint.visualstudio.connectedmode.pkgdef

Are they any of concerns? Connection configurations on both VS2022 and 2026 are not successful.

Look forward to hearing from you.

4

Due to company policy, I am not able to upload images on the post, here I attach some screenshots.

image001.png1837×957 96.8 KB

image002.png736×593 10.6 KB

5

Hey! Those warnings are unrelated. So you didn’t see any errors in the extension’s logs?

I tried setting the extension to log at verbose level, then I went though the connected mode wizard up to the point where I browse the organizations that my token has access to, and I see in the logs:

[DEBUG] [ThreadId 76] [SLCore] [sonarlint > SonarLint Server RPC request executor] Load user organizations...
[DEBUG] [ThreadId 89] [SLCore] [sonarlint > SonarLint Server RPC request executor] GET 200 https://sonarcloud.io/api/organizations/search.protobuf?member=true&ps=500&p=1 | response time=702ms

Do you see anything equivalent? Can you search your logs for “Load user organizations…”?

Another approach you could try: run the API call yourself, GET https://sonarcloud.io/api/organizations/search.protobuf?member=true&ps=500&p=1 passing your token in an Authorization Bearer header.

7

Hi

Would you please share the steps to set the extension to log at the verbose level?

Also, with your recommendation, the following is what I see from the API call made via Poatman:

image001.png1114×585 45.6 KB

8

As per the docs I shared previously: Extensions > SonarQube > Options… > General and set your Logging level to Verbose. Then reproduce your issue, and then Extensions > SonarQube > Help > Show Logs.

9

Hi mate,

Here you go. Appreciate your help.

(attachments)

SonarQube Extension Verbose logs.txt (37.7 KB)

10

Every request to SonarCloud is running into:

javax.net.ssl.SSLHandshakeException: (certificate_unknown) The certificate chain is not trustedCaused by: java.security.cert.CertificateException: The certificate chain is not trustedPKIX path building failed: ... unable to find valid certification path to requested target

Moreover, the certificate the extension sees for both *.sonarcloud.io and *.sonarsource.com is issued by:

CN=ca.avant.au.goskope.com, O=Avant Mutual Group Limited ...

Which is of course not the certificate that our services use. I am guessing this is coming from your company’s proxy which is inspecting all HTTPS traffic and then re-wrapping it in an internal CA.

The solution is to add this certificate to the IDE extension’s truststore. See the following docs: Advanced configuration | Visual Studio | Sonar Documentation

11

Hi there,

Having worked with internal infrastructure team, I am able to connect to our DevOps/ Organization in the Visual Studio SonarQube extension. Many thanks for your help and detailed steps.