# Missing users in Administration \> Security \> Users

**URL:** <https://community.sonarsource.com/t/missing-users-in-administration-security-users/12589>\
**Category:** SonarQube Server / Community Build\
**Created:** [July 30, 2019, 2:17pm UTC](https://community.sonarsource.com/t/missing-users-in-administration-security-users/12589 "2019-07-30T14:17:57Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![nigelbrown](https://avatars.discourse-cdn.com/v4/letter/n/9dc877/32.png) [@nigelbrown](https://community.sonarsource.com/u/nigelbrown)\
**Post date:** [July 30, 2019, 2:17pm UTC](https://community.sonarsource.com/t/missing-users-in-administration-security-users/12589/1 "2019-07-30T14:17:57Z")

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I am currently using SonarQube CE7.9.1 and have five users added (using the build in security). However I can only see three of them. Looking in the database, tbl.users I can see the five entries and they look similar in that all fields are basically entered and look the same.

Within Administration \> Security \> Users is says

3 of 5 shown. Show More.

but I can’t see the other two.

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**Author:** ![Wouter\_Admiraal](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/wouter_admiraal/32/1841_2.png) [@Wouter\_Admiraal](https://community.sonarsource.com/u/Wouter_Admiraal)\
**Post date:** [August 2, 2019, 9:38am UTC](https://community.sonarsource.com/t/missing-users-in-administration-security-users/12589/3 "2019-08-02T09:38:42Z")

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Hi @nigelbrown,

I cannot reproduce your error. I tried with a fresh install of a CE 7.9.1, created 5 test users, and I can see all of them. The footer correctly shows “6 of 6 shown”:

 ![15](https://europe1.discourse-cdn.com/sonarsource/uploads/sonarcommunity/original/2X/9/936e808e04bd4427a1f9377443c7063bc1236751.png)

I know it’s unlikely, but perhaps there’s an issue with the ElasticSearch index? Could you remove the `data/es6/` folder completely, and restart SQ?

```bash
# Change the stop/start lines if you're on another OS
./bin/linux-x86-64/sonar.sh stop
rm -rf data/es6/
./bin/linux-x86-64/sonar.sh start

```

Let me know how that goes.

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**Author:** ![nigelbrown](https://avatars.discourse-cdn.com/v4/letter/n/9dc877/32.png) [@nigelbrown](https://community.sonarsource.com/u/nigelbrown)\
**Post date:** [August 14, 2019, 3:36pm UTC](https://community.sonarsource.com/t/missing-users-in-administration-security-users/12589/4 "2019-08-14T15:36:20Z")

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Thankyou, I will take a look at that solution.

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**Author:** ![Hash889](https://avatars.discourse-cdn.com/v4/letter/h/35a633/32.png) [@Hash889](https://community.sonarsource.com/u/Hash889)\
**Post date:** [July 26, 2022, 3:39pm UTC](https://community.sonarsource.com/t/missing-users-in-administration-security-users/12589/5 "2022-07-26T15:39:38Z")

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Hello ,  
is this command needs to be added in Dockerfile that we use to build image or do i have to create a new file and run it ?

Regards
