Intermittent authorisation errors; ERROR: Not Authorised

We are getting intermittent, but increasingly frequent, authorisation errors stating:

[error]ERROR: Error during SonarScanner execution
ERROR: Not authorized. Please check the properties sonar.login and sonar.password.
ERROR:
ERROR: Error during SonarScanner execution
ERROR: Not authorized. Please check the properties sonar.login and sonar.password.
ERROR 

Without any modifications, re-running the same later on works fine. This is coming from various self-hosted Azure build servers, and using Azure Devops integrated login, and always the same user, which has all necessary permission. Again, running without changing any permissions, users or configuration settings, sometimes it works, sometimes it does not.

Has anyone else experienced this? Does anyone have any ideas where we could look to see if there’s an underlying issue? Is there a way to check the status of sonarcloud servers, whether there’s any known issues/maintenance/etc?

It’s a paid account, 250k lines; private azure-hosted Git repository; azure devops users. The tokens used are all valid, and not expired.

Many thanks in advance.

1 Like

Hey @Rob_n8,

Apologies for the late response. Are you still experiencing the error?

Best,
Marcin