Installing SonarQube issue -

Craig · September 3, 2018, 1:25pm

Hi

I’ve installed SonarQube, setup the sql database and all looks fine. I’m now stuck while running the website it’s just hanging…
The logs don’t really help me…anybody experienced a similar issue and can help me troubleshoot the issue.

2018.08.31 14:56:47 INFO  web[][o.s.s.p.p.PlatformLevelStartup] Running Community Edition
2018.08.31 14:56:47 INFO  web[][o.s.s.p.Platform] WebServer is operational
2018.08.31 14:57:35 ERROR web[][o.s.s.p.w.RootFilter] Processing of request /js/main.10c651b9.js failed
org.apache.catalina.connector.ClientAbortException: java.io.IOException: An existing connection was forcibly closed by the remote host
	at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:356)
	at org.apache.catalina.connector.OutputBuffer.appendByteArray(OutputBuffer.java:785)
	at org.apache.catalina.connector.OutputBuffer.append(OutputBuffer.java:714)
	at org.apache.catalina.connector.OutputBuffer.writeBytes(OutputBuffer.java:391)
	at org.apache.catalina.connector.OutputBuffer.write(OutputBuffer.java:369)
	at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:96)
	at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:89)
	at org.apache.catalina.servlets.DefaultServlet.serveResource(DefaultServlet.java:1007)
	at org.apache.catalina.servlets.DefaultServlet.doGet(DefaultServlet.java:438)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:635)
	at org.apache.catalina.servlets.DefaultServlet.service(DefaultServlet.java:418)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.sonar.server.platform.web.WebPagesFilter.doFilter(WebPagesFilter.java:78)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.sonar.server.platform.web.MasterServletFilter$GodFilterChain.doFilter(MasterServletFilter.java:128)
	at org.sonar.server.platform.web.MasterServletFilter.doFilter(MasterServletFilter.java:95)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.sonar.server.user.UserSessionFilter.doFilter(UserSessionFilter.java:87)
	at org.sonar.server.user.UserSessionFilter.doFilter(UserSessionFilter.java:71)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.sonar.server.platform.web.CacheControlFilter.doFilter(CacheControlFilter.java:76)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.sonar.server.platform.web.SecurityServletFilter.doHttpFilter(SecurityServletFilter.java:76)
	at org.sonar.server.platform.web.SecurityServletFilter.doFilter(SecurityServletFilter.java:48)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.sonar.server.platform.web.RedirectFilter.doFilter(RedirectFilter.java:61)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.sonar.server.platform.web.requestid.RequestIdFilter.doFilter(RequestIdFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.sonar.server.platform.web.RootFilter.doFilter(RootFilter.java:62)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.apache.catalina.filters.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:108)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
	at ch.qos.logback.access.tomcat.LogbackValve.invoke(LogbackValve.java:256)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342)
	at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:803)
	at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
	at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:868)
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1459)
	at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.lang.Thread.run(Thread.java:748)
Caused by: java.io.IOException: An existing connection was forcibly closed by the remote host

Krzysztof_Jazgara · September 4, 2018, 1:52pm

Hello,

it sees like something on the client side (web browser) intercepts the communication.
Do you have some antivir/firewall kind of software that could negatively impact this?

Greetings,
Kris

Craig · September 5, 2018, 8:05am

Hi Krzyszof

Thanks for the reply…yes, I have Symantec Antivirus software and I am behind a firewall.

Have I missed some documentation on SonarQube configuration that highlights what I need to configure in regards to antivirus software and firewalls…any help would be greatly appreciated?

Regards

Craig

Craig · September 5, 2018, 8:22am

Hi Krzyszof

After sitting with my network team and trying a few things we can now load SonarQube.

We can only browse using the IP address from our development machines but not when on the server using localhost:9000, it just sits in the SonarQube loading screen.

Regards

Craig

Krzysztof_Jazgara · September 11, 2018, 7:49am

Hello Craig,

After sitting with my network team and trying a few things we can now load SonarQube.

Glad yo see you made progress.

but not when on the server using localhost:9000, it just sits in the SonarQube loading screen.

What browser are you using on the server? Can you try incognito mode?
How is the browser locale set? (there have been issues when browser local was unknown - [SONAR-10841] - Jira)

Regards,
Kris