# Initial Sign-up. Importing GitLab group but having "An unexpected error occurred. Please try again" **URL:** \ **Category:** SonarQube Cloud\ **Tags:** sonarqube-cloud\ **Created:** [May 1, 2023, 11:26pm UTC](https://community.sonarsource.com/t/initial-sign-up-importing-gitlab-group-but-having-an-unexpected-error-occurred-please-try-again/90159 "2023-05-01T23:26:35Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Ronny\_Castro](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/ronny_castro/32/44750_2.png) [@Ronny\_Castro](https://community.sonarsource.com/u/Ronny_Castro)\ **Post date:** [May 1, 2023, 11:26pm UTC](https://community.sonarsource.com/t/initial-sign-up-importing-gitlab-group-but-having-an-unexpected-error-occurred-please-try-again/90159/1 "2023-05-01T23:26:35Z")
I followed the steps here [GitLab | SonarCloud Docs](https://docs.sonarcloud.io/getting-started/gitlab/) to get started but I am experiencing an error. I tried using the group name and group ID but the same error. ![Screen Shot 2023-05-02 at 7.03.49 AM](https://europe1.discourse-cdn.com/sonarsource/uploads/sonarcommunity/original/3X/a/2/a2c75ccd0317ff15fc35e184f23fda43ba1c6dfc.png) ![Screen Shot 2023-05-02 at 7.13.20 AM](https://europe1.discourse-cdn.com/sonarsource/uploads/sonarcommunity/original/3X/0/3/03c79b302f7dc7ee33c272c6b7088accf281f2da.png) ---
**Author:** ![Colin](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/colin/32/55255_2.png) [@Colin](https://community.sonarsource.com/u/Colin)\ **Post date:** [May 2, 2023, 8:08am UTC](https://community.sonarsource.com/t/initial-sign-up-importing-gitlab-group-but-having-an-unexpected-error-occurred-please-try-again/90159/2 "2023-05-02T08:08:23Z")
Hey there. You should make sure you’re using the group ID (not group name). [As noted in the docs](https://docs.sonarcloud.io/getting-started/gitlab/) > Note that the user that is logged into SonarCloud must be an owner of the GitLab group. Is this the case for you?