# I am not able to add new project to my organization anymore

**URL:** <https://community.sonarsource.com/t/i-am-not-able-to-add-new-project-to-my-organization-anymore/177313>\
**Category:** SonarQube Cloud\
**Created:** [February 6, 2026, 8:54am UTC](https://community.sonarsource.com/t/i-am-not-able-to-add-new-project-to-my-organization-anymore/177313 "2026-02-06T08:54:00Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![dragan](https://avatars.discourse-cdn.com/v4/letter/d/5f9b8f/32.png) [@dragan](https://community.sonarsource.com/u/dragan)\
**Post date:** [February 6, 2026, 8:54am UTC](https://community.sonarsource.com/t/i-am-not-able-to-add-new-project-to-my-organization-anymore/177313/1 "2026-02-06T08:54:00Z")

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When I try to add project in my Sonar cloud organization manually I receive error: “An unexpected error occurred. Please try again later“

Also, when I try adding a project thru Azure Devops integration with importing a repo I see error message: “Could not provision some of the projects (0/1)”

There are 2 guys with admin permissions and all of them experience the same. What could be the reason?

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**Author:** ![ganncamp](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/ganncamp/32/1261_2.png) [@ganncamp](https://community.sonarsource.com/u/ganncamp)\
**Post date:** [February 6, 2026, 4:46pm UTC](https://community.sonarsource.com/t/i-am-not-able-to-add-new-project-to-my-organization-anymore/177313/3 "2026-02-06T16:46:22Z")

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Hi,

Welcome to the community and thanks for this report!

Could you provide your organization ID?

&nbsp;  
Thx,  
Ann

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**Author:** ![dragan](https://avatars.discourse-cdn.com/v4/letter/d/5f9b8f/32.png) [@dragan](https://community.sonarsource.com/u/dragan)\
**Post date:** [February 10, 2026, 10:07am UTC](https://community.sonarsource.com/t/i-am-not-able-to-add-new-project-to-my-organization-anymore/177313/4 "2026-02-10T10:07:52Z")

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My organization name is Pandora Jewelry with a key pandora-jewelry

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**Author:** ![ganncamp](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/ganncamp/32/1261_2.png) [@ganncamp](https://community.sonarsource.com/u/ganncamp)\
**Post date:** [February 10, 2026, 12:25pm UTC](https://community.sonarsource.com/t/i-am-not-able-to-add-new-project-to-my-organization-anymore/177313/5 "2026-02-10T12:25:25Z")

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Hi,

Thanks! I’ve flagged this for the team.

&nbsp;  
Ann

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**Author:** ![Andrei\_Epure](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/andrei_epure/32/77402_2.png) [@Andrei\_Epure](https://community.sonarsource.com/u/Andrei_Epure)\
**Post date:** [February 18, 2026, 1:06pm UTC](https://community.sonarsource.com/t/i-am-not-able-to-add-new-project-to-my-organization-anymore/177313/7 "2026-02-18T13:06:00Z")

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Can you give me the organization key? I will send you a PM to share this information.

> [@dragan](#):
>
> My organization name is Pandora Jewelry with a key pandora-jewelry

Hi @dragan can you please share when (date and time, or at least date) you did the failed calls?

sorry for the late answer

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**Author:** ![dragan](https://avatars.discourse-cdn.com/v4/letter/d/5f9b8f/32.png) [@dragan](https://community.sonarsource.com/u/dragan)\
**Post date:** [February 18, 2026, 1:33pm UTC](https://community.sonarsource.com/t/i-am-not-able-to-add-new-project-to-my-organization-anymore/177313/8 "2026-02-18T13:33:31Z")

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I have just tried and still receiving the same error messages as I described in my first post.

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**Author:** ![dragan](https://avatars.discourse-cdn.com/v4/letter/d/5f9b8f/32.png) [@dragan](https://community.sonarsource.com/u/dragan)\
**Post date:** [February 25, 2026, 9:52am UTC](https://community.sonarsource.com/t/i-am-not-able-to-add-new-project-to-my-organization-anymore/177313/9 "2026-02-25T09:52:20Z")

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Do you have any update on this?

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**Author:** ![Fabian.Kreutz](https://avatars.discourse-cdn.com/v4/letter/f/e95f7d/32.png) [@Fabian.Kreutz](https://community.sonarsource.com/u/Fabian.Kreutz)\
**Post date:** [February 27, 2026, 8:33am UTC](https://community.sonarsource.com/t/i-am-not-able-to-add-new-project-to-my-organization-anymore/177313/12 "2026-02-27T08:33:44Z")

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We have the same problem. Using the WebUI, the “provision” step returns a 400 status with the already reported error message.

Using the API ([https://sonarcloud.io/api/projects/create](https://sonarcloud.io/api/projects/create)), the response is 500.

 ![sonar_error](https://europe1.discourse-cdn.com/sonarsource/uploads/sonarcommunity/original/3X/d/4/d41dd65a743056c4517cec237e9ddab1901e9eb7.jpeg)

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**Author:** ![ganncamp](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/ganncamp/32/1261_2.png) [@ganncamp](https://community.sonarsource.com/u/ganncamp)\
**Post date:** [February 27, 2026, 12:36pm UTC](https://community.sonarsource.com/t/i-am-not-able-to-add-new-project-to-my-organization-anymore/177313/13 "2026-02-27T12:36:44Z")

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Hi @Fabian.Kreutz,

Welcome to the community and thanks for this report!

Can you provide your organization key?

&nbsp;  
Thx,  
Ann

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**Author:** ![Fabian.Kreutz](https://avatars.discourse-cdn.com/v4/letter/f/e95f7d/32.png) [@Fabian.Kreutz](https://community.sonarsource.com/u/Fabian.Kreutz)\
**Post date:** [February 27, 2026, 2:10pm UTC](https://community.sonarsource.com/t/i-am-not-able-to-add-new-project-to-my-organization-anymore/177313/14 "2026-02-27T14:10:41Z")

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Thank you.

All information is in the screenshot (date and also organization). We have several organizations, but one is agco-onedigital.

Is there an channel for enterprise support?

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**Author:** ![ganncamp](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/ganncamp/32/1261_2.png) [@ganncamp](https://community.sonarsource.com/u/ganncamp)\
**Post date:** [February 27, 2026, 5:14pm UTC](https://community.sonarsource.com/t/i-am-not-able-to-add-new-project-to-my-organization-anymore/177313/15 "2026-02-27T17:14:48Z")

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Hi @Fabian.Kreutz,

Thanks.

Commercial support is available if you’d like to go that route. You can ping your sales contact to follow up if you like.

In the meantime, this thread is flagged for the experts, and I expect them to show up soon.

&nbsp;  
Ann

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<div class="post-metadata">

**Author:** ![Fabian.Kreutz](https://avatars.discourse-cdn.com/v4/letter/f/e95f7d/32.png) [@Fabian.Kreutz](https://community.sonarsource.com/u/Fabian.Kreutz)\
**Post date:** [March 3, 2026, 2:41pm UTC](https://community.sonarsource.com/t/i-am-not-able-to-add-new-project-to-my-organization-anymore/177313/16 "2026-03-03T14:41:37Z")

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Thanks. I asked the people who have contact to the sales contacts to contact them.

In the meantime I found that I am able to analyse another project newly, but for this particular one, it still fails. So it seems to be repository- or name- related and not account/organization/user-related.

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<div class="post-metadata">

**Author:** ![ganncamp](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/ganncamp/32/1261_2.png) [@ganncamp](https://community.sonarsource.com/u/ganncamp)\
**Post date:** [March 3, 2026, 4:22pm UTC](https://community.sonarsource.com/t/i-am-not-able-to-add-new-project-to-my-organization-anymore/177313/17 "2026-03-03T16:22:57Z")

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Hi,

Thanks for the details. This is flagged for the team. Hopefully they’ll be along soon.

&nbsp;  
Ann

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<div class="post-metadata">

**Author:** ![ganncamp](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/ganncamp/32/1261_2.png) [@ganncamp](https://community.sonarsource.com/u/ganncamp)\
**Post date:** [March 3, 2026, 4:29pm UTC](https://community.sonarsource.com/t/i-am-not-able-to-add-new-project-to-my-organization-anymore/177313/18 "2026-03-03T16:29:07Z")

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Hi again,

Do you have spaces or dashes in your project name?

&nbsp;  
Thx,  
Ann

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<div class="post-metadata">

**Author:** ![Fabian.Kreutz](https://avatars.discourse-cdn.com/v4/letter/f/e95f7d/32.png) [@Fabian.Kreutz](https://community.sonarsource.com/u/Fabian.Kreutz)\
**Post date:** [March 4, 2026, 7:44am UTC](https://community.sonarsource.com/t/i-am-not-able-to-add-new-project-to-my-organization-anymore/177313/20 "2026-03-04T07:44:07Z")

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Lots of dashes in all our repository names. No spaces.

I just checked particularly the one that is not working and there are no funny non-ascii characters in it either.

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<div class="post-metadata">

**Author:** ![ganncamp](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/ganncamp/32/1261_2.png) [@ganncamp](https://community.sonarsource.com/u/ganncamp)\
**Post date:** [March 4, 2026, 12:43pm UTC](https://community.sonarsource.com/t/i-am-not-able-to-add-new-project-to-my-organization-anymore/177313/21 "2026-03-04T12:43:36Z")

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Hi,

Thanks for checking.

&nbsp;  
Ann

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<div class="post-metadata">

**Author:** ![Fabian.Kreutz](https://avatars.discourse-cdn.com/v4/letter/f/e95f7d/32.png) [@Fabian.Kreutz](https://community.sonarsource.com/u/Fabian.Kreutz)\
**Post date:** [March 10, 2026, 1:06pm UTC](https://community.sonarsource.com/t/i-am-not-able-to-add-new-project-to-my-organization-anymore/177313/22 "2026-03-10T13:06:09Z")

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Hey, some more information.

We tried this: Renamed the github repository, then provisioned a sonar project on the new name (which worked!), renamed the github repository back to the name that originally did not work and updated the key in the sonar project.

So now the issue is solved for us.

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<div class="post-metadata">

**Author:** ![ganncamp](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/ganncamp/32/1261_2.png) [@ganncamp](https://community.sonarsource.com/u/ganncamp)\
**Post date:** [March 10, 2026, 1:08pm UTC](https://community.sonarsource.com/t/i-am-not-able-to-add-new-project-to-my-organization-anymore/177313/23 "2026-03-10T13:08:37Z")

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Hi,

I’m glad you worked through this. Still, I think you shouldn’t have had to, so I’m going to leave this in the team’s queue. They may come back with questions for you. Hopefully that will be okay.

&nbsp;  
Thx,  
Ann

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**Author:** ![Ambroise](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/ambroise/32/40570_2.png) [@Ambroise](https://community.sonarsource.com/u/Ambroise)\
**Post date:** [March 24, 2026, 11:00am UTC](https://community.sonarsource.com/t/i-am-not-able-to-add-new-project-to-my-organization-anymore/177313/25 "2026-03-24T11:00:53Z")

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Hi,

@Fabian.Kreutz Can you share how you renamed the GitHub repository to have it correctly imported in SonarQube Cloud? Did you remove the hyphens? Did you do something else?

@dragan Can you share the key/name of one repository that is failing to be imported into SonarQube, please? I’d like to check if there could be anything in these fields that SonarQube doesn’t interpret correctly.

Thank you

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<div class="post-metadata">

**Author:** ![dragan](https://avatars.discourse-cdn.com/v4/letter/d/5f9b8f/32.png) [@dragan](https://community.sonarsource.com/u/dragan)\
**Post date:** [March 24, 2026, 11:22am UTC](https://community.sonarsource.com/t/i-am-not-able-to-add-new-project-to-my-organization-anymore/177313/26 "2026-03-24T11:22:20Z")

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We found out that Sonar does not let us create a project with a project key containing a string that is used for defining permission template. So we now create project manually and then update project key value to align with our naming convention and apply permission template manually (instead of being applied automatically as before). I am attaching a screenshot of our permission template that is matching string ”dol” in project key and applying permissions accordingly.

 ![image](https://europe1.discourse-cdn.com/sonarsource/uploads/sonarcommunity/original/3X/c/f/cf6a2a17b13efd3269bd7889bfa89ab942f9858b.png)

[Next page](https://community.sonarsource.com/t/i-am-not-able-to-add-new-project-to-my-organization-anymore/177313.md?page=2)
