# \[https://sonarcloud.io\] can not be reached

**URL:** <https://community.sonarsource.com/t/https-sonarcloud-io-can-not-be-reached/24725>\
**Category:** SonarQube Cloud\
**Created:** [May 15, 2020, 11:43am UTC](https://community.sonarsource.com/t/https-sonarcloud-io-can-not-be-reached/24725 "2020-05-15T11:43:52Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Ralph\_Lawrence](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/ralph_lawrence/32/6834_2.png) [@Ralph\_Lawrence](https://community.sonarsource.com/u/Ralph_Lawrence)\
**Post date:** [May 15, 2020, 11:43am UTC](https://community.sonarsource.com/t/https-sonarcloud-io-can-not-be-reached/24725/1 "2020-05-15T11:43:52Z")

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Running several different scans, and receiving issues like this:

`ERROR: SonarQube server [https://sonarcloud.io] can not be reached`  
`INFO: ------------------------------------------------------------------------`  
`INFO: EXECUTION FAILURE`  
`INFO: ------------------------------------------------------------------------`  
`INFO: Total time: 3.576s`  
`INFO: Final Memory: 4M/34M`  
`INFO: ------------------------------------------------------------------------`  
`ERROR: Error during SonarQube Scanner execution`  
`ERROR: Unable to execute SonarQube`  
`ERROR: Caused by: Fail to get bootstrap index from server`  
`ERROR: Caused by: sonarcloud.io: Temporary failure in name resolution`

Previous tickets around this were sonar network issues. Can anyone confirm?

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**Author:** ![mickaelcaro](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/mickaelcaro/32/4147_2.png) [@mickaelcaro](https://community.sonarsource.com/u/mickaelcaro)\
**Post date:** [May 15, 2020, 11:45am UTC](https://community.sonarsource.com/t/https-sonarcloud-io-can-not-be-reached/24725/2 "2020-05-15T11:45:43Z")

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Hi,

We are currently experiencing delay in report processing, that may be the reason why you have this kind of error.

You can follow our status page here : [https://sonarcloud.statuspage.io/](https://sonarcloud.statuspage.io/)

Mickaël

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**Author:** ![system](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/system/32/31083_2.png) [@system](https://community.sonarsource.com/u/system)\
**Post date:** [May 22, 2020, 1:59pm UTC](https://community.sonarsource.com/t/https-sonarcloud-io-can-not-be-reached/24725/4 "2020-05-22T13:59:10Z")

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