# GitHub Enterprise PR decoration troubleshooting

**URL:** <https://community.sonarsource.com/t/github-enterprise-pr-decoration-troubleshooting/32694>\
**Category:** SonarQube Server / Community Build\
**Tags:** pull-request\
**Created:** [October 9, 2020, 11:10am UTC](https://community.sonarsource.com/t/github-enterprise-pr-decoration-troubleshooting/32694 "2020-10-09T11:10:45Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![jabdulah](https://avatars.discourse-cdn.com/v4/letter/j/c6cbf5/32.png) [@jabdulah](https://community.sonarsource.com/u/jabdulah)\
**Post date:** [October 9, 2020, 11:10am UTC](https://community.sonarsource.com/t/github-enterprise-pr-decoration-troubleshooting/32694/1 "2020-10-09T11:10:45Z")

</div>

Versions:  
`SonarQube 8.1 Developer edition, Scanner: 3.2.0.1227`

PR Decoration issues

I followed the procedure described on [https://docs.sonarqube.org/8.1/analysis/pr-decoration/](https://docs.sonarqube.org/8.1/analysis/pr-decoration/) and created and installed the GitHub app, configured the project specific details regarding the PR decoration configuration. GitHub URL in the configuration is configured as `https://github.enterprise.url/api/v3/` as described in the field description. The app id and the pub key have been added. The repo identifier is set as the part of the URL after the `github.url/` of the repo URL, e.g. `user/repo` .

The PR analysis is triggered by a Jenkins job using the sonar maven plugin that parses a GitHub webhook sent when a change is made on a PR and filters only the opened and reopened states of the PR and sets the following parameters as:

```
        -Dsonar.pullrequest.key=value_from_the_json_webhook_content \ 
         //pull request key is the value that
         //I am worried about
         //It's value is the pr number from the repo.
         //Is that correct?
        -Dsonar.pullrequest.branch=value_from_the_json_webhook_content \
        -Dsonar.pullrequest.base=value_from_the_json_webhook_content

```

The GitHub app as far as I can see has no requests.

SonarQube logs show the following:

```
    2020.10.06 13:52:40 INFO ce[AXT-L0qhepwtE--TiEcp][o.s.c.t.p.a.p.PostProjectAnalysisTasksExecutor] Pull Request decoration | status=SUCCESS | time=3129ms
    2020.10.06 13:52:41 INFO ce[AXT-L0qhepwtE--TiEcp][o.s.c.t.CeWorkerImpl] Executed task | project=project-key | type=REPORT | pullRequest=pull-request-number | id=AXT-L0qhepwtE--TiEcp | submitter=username | status=SUCCESS | time=12545ms

```

The repo has the app installed. But no checks are reported on the PR.

How can I troubleshoot this further, or perhaps you could help me with the cause?

---

<div class="post-metadata">

**Author:** ![Antoine](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/antoine/32/77940_2.png) [@Antoine](https://community.sonarsource.com/u/Antoine)\
**Post date:** [October 16, 2020, 7:39am UTC](https://community.sonarsource.com/t/github-enterprise-pr-decoration-troubleshooting/32694/2 "2020-10-16T07:39:03Z")

</div>

Hey @jabdulah,

> [@jabdulah](#):
>
> `SonarQube 8.1 Developer edition, Scanner: 3.2.0.1227`

First, think about updating to SQ 8.5. Things move fast, some bugs are fixed, improvements made, etc. Also Scanner-wise: 3.2 is 2,5 years old now, we recently released 4.5!

* * *

> [@jabdulah](#):
>
> ```auto
> //It's value is the pr number from the repo.
> //Is that correct?
> 
> ```

That is correct.

* * *

In those cases, you did well checking at logs, it’s there that you could investigate what’s happening. Though I’m not sure you enabled the **Debug mode** , did you? (read more about it [here](https://docs.sonarqube.org/latest/instance-administration/system-info/#header-2)). In Debug mode, the query is logged (with all its content, to check if it makes sense), also are potential error messages (timeout, permissions issues, etc.).

Doing this will be the starting point to understand what is going on here.

I hope this helps.

Antoine