Error Signing Up for Trial with GitLab

[SuperCleanCode (Eric)]

• ALM/CI system used: GitLab
• Error observed:

Missing required parameters. Provide either organizationId OR (devOpsPlatform, devOpsPlatformOrganizationId parameters and DevOps-Platform-Access-Token header).

• Steps to reproduce

1. Our company is trying to sign up for the 14-day trial to evaluate SonarQube Cloud. After authenticating in GitLab with my user ID, it brings me to the “Create an organization” page.
2. I keep the “Import any GitLab group” option checked, and enter the GitLab group key (in this case, an 8-digit integer).
3. I also enter my newly-created personal access token. I created it with “api” scope, and it’s set to expire in 4 weeks.
4. As soon as I do that, I get the “Missing required parameters” error mentioned above.

Here is a screenshot of the error, with the GitLab group key replaced with a sample value:

We are eager to start the trial, so any help would be greatly appreciated!

[Colin]

Hey there.

Could there be some network filtering going on? Take a look at this post.

Unable to import Azure DevOps Organization in SonarQube Cloud

Hello, We had a few users reporting this and it turned out to be an issue with their network policy. It was filtering the request and removing the ADO token that is passed as a header. Those use ZScaler. Do you use ZScaler or a similar network filtering solution? To confirm, can you try outside of your corporate network to validate that this is the problem? Regards, Antoine

[SuperCleanCode (Eric)]

Thanks for the fast response, Colin! It does indeed seem to be some type of network filtering.

When I tried on my personal laptop, it worked. I’ll reach out to our networking group.