Hi team,
One of our indian user has never been able to log into Sonar (currently 7.1)) and gets the error below :
https://drive.google.com/file/d/15Fd5ju2eWZ5-7OE1IHQKA6nBfwCxSjYp/view?usp=sharing
We’ve tried within an incognito window in Chrome, a different browser (safari), with & without Google’s 2FA, after resetting her password, on 2 different computers (one Mac, one Windows)… all without luck.
It looks similar to this issue (Redirecting to Google Groups) but without any error message whatsoever, despite the 404 error & the url showing up “email_already_exist”. Is there a way to disable / get rid of that account within Sonar whatsoever? We don’t care about history as she’s never been able to get into it. Thank you!
Ben