# Can't make New Connection

**URL:** <https://community.sonarsource.com/t/cant-make-new-connection/180318>\
**Category:** IntelliJ Platform\
**Created:** [March 26, 2026, 5:45pm UTC](https://community.sonarsource.com/t/cant-make-new-connection/180318 "2026-03-26T17:45:13Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![davidl2](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/davidl2/32/75641_2.png) [@davidl2](https://community.sonarsource.com/u/davidl2)\
**Post date:** [March 26, 2026, 5:45pm UTC](https://community.sonarsource.com/t/cant-make-new-connection/180318/1 "2026-03-26T17:45:13Z")

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- Operating system: Windows 11
- SonarQube for IntelliJ plugin version: 11.15.0.84329
- IntelliJ version: 2025.1.4 (Ultimate Edition)
- Programming language you’re coding in: Java, TypeScript
- Is connected mode used: yes (trying to…)
  - SonarQube Cloud, SonarQube Server, or SonarQube Community Build? (if one of the latter two, which version?): Server, Enterprise Edition, v2025.1.4 (113907)

I’m trying to set up my IDE in an enterprise environment where the SonarQube server is at the internal hostname `sonarqube` . After selecting “SonarQube server” in the "New Connection” dialog, giving the URL, clicking “Next”, and clicking “Create token”, it opens the create-token result screen in the browser and a token is entered in the “Token:” field on the dialog. But then when I click “Next”, I get an error,

> Failed to connect to the server. Please check the configuration. Cause: Request failed

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**Author:** ![ganncamp](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/ganncamp/32/1261_2.png) [@ganncamp](https://community.sonarsource.com/u/ganncamp)\
**Post date:** [March 27, 2026, 4:35pm UTC](https://community.sonarsource.com/t/cant-make-new-connection/180318/2 "2026-03-27T16:35:56Z")

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Hi,

Welcome to the community and thanks for this report!

Could we get a [verbose log](https://docs.sonarsource.com/sonarqube-for-intellij/resources/troubleshooting) from IDE startup through to this error?

&nbsp;  
Thx,  
Ann
