# Can't add member to organization

**URL:** <https://community.sonarsource.com/t/cant-add-member-to-organization/16920>\
**Category:** SonarQube Cloud\
**Tags:** bitbucket\
**Created:** [November 21, 2019, 12:09pm UTC](https://community.sonarsource.com/t/cant-add-member-to-organization/16920 "2019-11-21T12:09:12Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Sean\_Harrison](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/sean_harrison/32/7421_2.png) [@Sean\_Harrison](https://community.sonarsource.com/u/Sean_Harrison)\
**Post date:** [November 21, 2019, 12:09pm UTC](https://community.sonarsource.com/t/cant-add-member-to-organization/16920/1 "2019-11-21T12:09:12Z")

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Hey,

I can’t add a user to my organization, when I copy and paste this users bitbucket username the user never appears in the search box.

Is there any more direct way of adding users?

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**Author:** ![aurelie](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/aurelie/32/849_2.png) [@aurelie](https://community.sonarsource.com/u/aurelie)\
**Post date:** [November 21, 2019, 1:35pm UTC](https://community.sonarsource.com/t/cant-add-member-to-organization/16920/2 "2019-11-21T13:35:48Z")

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Hi @Sean_Harrison,

To be able to search and add a user in your organization, this person should already have an account on SonarCloud. Is that the case ?

Cheers,

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<div class="post-metadata">

**Author:** ![Sean\_Harrison](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/sean_harrison/32/7421_2.png) [@Sean\_Harrison](https://community.sonarsource.com/u/Sean_Harrison)\
**Post date:** [November 21, 2019, 2:10pm UTC](https://community.sonarsource.com/t/cant-add-member-to-organization/16920/6 "2019-11-21T14:10:17Z")

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Hey Aurélie,

I figured that the user needs to click the connect with bitbucket button before they appear in the add user search.

Thanks