# Cannot setup organization with multiple owners

**URL:** <https://community.sonarsource.com/t/cannot-setup-organization-with-multiple-owners/22090>\
**Category:** SonarQube Cloud\
**Tags:** sonarqube-cloud\
**Created:** [March 25, 2020, 1:34pm UTC](https://community.sonarsource.com/t/cannot-setup-organization-with-multiple-owners/22090 "2020-03-25T13:34:32Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![GeertvanHorrik](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/geertvanhorrik/32/294_2.png) [@GeertvanHorrik](https://community.sonarsource.com/u/GeertvanHorrik)\
**Post date:** [March 25, 2020, 1:34pm UTC](https://community.sonarsource.com/t/cannot-setup-organization-with-multiple-owners/22090/1 "2020-03-25T13:34:32Z")

</div>

I am an admin of [WildGums · GitHub](https://github.com/wildgums) and I am trying to add this organization. However, it keeps asking me for a login. While checking the requests, I see this:

{“errors”:[{“msg”:“User is not admin of the ALM organization”}]}

However, I just double checked and am part of the “owners” group in GitHub. Note that this is the first organization where there are multiple owners (the other ones I added so far only have a single owner (me)).

Anything specific I need to do?

---

<div class="post-metadata">

**Author:** ![aurelie](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/aurelie/32/849_2.png) [@aurelie](https://community.sonarsource.com/u/aurelie)\
**Post date:** [March 27, 2020, 8:23am UTC](https://community.sonarsource.com/t/cannot-setup-organization-with-multiple-owners/22090/2 "2020-03-27T08:23:29Z")

</div>

Hi @GeertvanHorrik,

Welcome to our community forum !

Could you detail the steps you took to add the organization ?

Thanks

---

<div class="post-metadata">

**Author:** ![GeertvanHorrik](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/geertvanhorrik/32/294_2.png) [@GeertvanHorrik](https://community.sonarsource.com/u/GeertvanHorrik)\
**Post date:** [March 27, 2020, 8:53am UTC](https://community.sonarsource.com/t/cannot-setup-organization-with-multiple-owners/22090/3 "2020-03-27T08:53:12Z")

</div>

1. Login using a GitHub account
2. Plus button =\> Create new organization
3. Choose organization on GitHub
4. Select WildGums (app already installed, so I hit Configure)
5. Select all repositories (or specific ones, doesn’t really matter) =\> save
6. I am redirected back to SonarCloud, but then it requires me to login again

I have inspected the requests via Edge (chromium), and get this error message:

[https://sonarcloud.io/api/alm\_integration/show\_alm\_organization?installationId=7531191](https://sonarcloud.io/api/alm_integration/show_alm_organization?installationId=7531191)

The response is:

{“errors”:[{“msg”:“User is not admin of the ALM organization”}]}

I am 1 of the 2 owners in the GitHub organization. Note that, due to alphabetically ordering, I am the 2nd in the list. Maybe that makes the difference?

---

<div class="post-metadata">

**Author:** ![benoit](https://avatars.discourse-cdn.com/v4/letter/b/5daacb/32.png) [@benoit](https://community.sonarsource.com/u/benoit)\
**Post date:** [March 27, 2020, 8:58am UTC](https://community.sonarsource.com/t/cannot-setup-organization-with-multiple-owners/22090/4 "2020-03-27T08:58:55Z")

</div>

Hi,

Can you try to uninstall the GitHub app and then retry exactly what you did from step 2 please?

Thanks,  
Benoît

---

<div class="post-metadata">

**Author:** ![GeertvanHorrik](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/geertvanhorrik/32/294_2.png) [@GeertvanHorrik](https://community.sonarsource.com/u/GeertvanHorrik)\
**Post date:** [March 27, 2020, 9:01am UTC](https://community.sonarsource.com/t/cannot-setup-organization-with-multiple-owners/22090/5 "2020-03-27T09:01:55Z")

</div>

1. Uninstalled the app
2. Gave access to all repositories =\> install

Same issue, different installation id:

[https://sonarcloud.io/api/alm\_integration/show\_alm\_organization?installationId=7579525](https://sonarcloud.io/api/alm_integration/show_alm_organization?installationId=7579525)

{“errors”:[{“msg”:“User is not admin of the ALM organization”}]}

---

<div class="post-metadata">

**Author:** ![benoit](https://avatars.discourse-cdn.com/v4/letter/b/5daacb/32.png) [@benoit](https://community.sonarsource.com/u/benoit)\
**Post date:** [March 27, 2020, 10:14am UTC](https://community.sonarsource.com/t/cannot-setup-organization-with-multiple-owners/22090/7 "2020-03-27T10:14:51Z")

</div>

Thanks for trying.

> [@GeertvanHorrik](#):
>
> I am 1 of the 2 owners in the GitHub organization. Note that, due to alphabetically ordering, I am the 2nd in the list. Maybe that makes the difference?

That shouldn’t make any difference. We’ll investigate further and come back to you!

---

<div class="post-metadata">

**Author:** ![GeertvanHorrik](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/geertvanhorrik/32/294_2.png) [@GeertvanHorrik](https://community.sonarsource.com/u/GeertvanHorrik)\
**Post date:** [April 2, 2020, 8:12am UTC](https://community.sonarsource.com/t/cannot-setup-organization-with-multiple-owners/22090/14 "2020-04-02T08:12:45Z")

</div>

Any updates on this? Our trial for the self-hosted version (which we used to evaluate the branches feature) has expired and we want to move to the cloud, but this is blocking us.

Thanks!

---

<div class="post-metadata">

**Author:** ![GeertvanHorrik](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/geertvanhorrik/32/294_2.png) [@GeertvanHorrik](https://community.sonarsource.com/u/GeertvanHorrik)\
**Post date:** [April 9, 2020, 8:44am UTC](https://community.sonarsource.com/t/cannot-setup-organization-with-multiple-owners/22090/17 "2020-04-09T08:44:32Z")

</div>

I’ve tried removing the other owner (so I am the only owner left), but it’s still not working. Not sure if there are other things that could prevent this? I think I have everything allowed in GH.
