# Auto assign issues with Github users (commiter not recognised)

**URL:** <https://community.sonarsource.com/t/auto-assign-issues-with-github-users-commiter-not-recognised/41983>\
**Category:** SonarQube Cloud\
**Tags:** github\
**Created:** [April 20, 2021, 5:08pm UTC](https://community.sonarsource.com/t/auto-assign-issues-with-github-users-commiter-not-recognised/41983 "2021-04-20T17:08:27Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![louisfrench](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/louisfrench/32/21278_2.png) [@louisfrench](https://community.sonarsource.com/u/louisfrench)\
**Post date:** [April 20, 2021, 5:08pm UTC](https://community.sonarsource.com/t/auto-assign-issues-with-github-users-commiter-not-recognised/41983/1 "2021-04-20T17:08:27Z")

</div>

We’re having trouble getting auto-assign to work in SonarCloud.  
Our users are auto-synced from GitHub, but commit comes through with different user name than that in SonarCloud e.g. commit says [john.smith@company.com](mailto:john.smith@company.com) and same member in SonarCloud is [johnsmithcompany@github.com](mailto:johnsmithcompany@github.com). What do we need to do to make sure they match?

Thanks!  
Louis

---

<div class="post-metadata">

**Author:** ![Marcin\_Majewski](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/marcin_majewski/32/15358_2.png) [@Marcin\_Majewski](https://community.sonarsource.com/u/Marcin_Majewski)\
**Post date:** [April 22, 2021, 6:58am UTC](https://community.sonarsource.com/t/auto-assign-issues-with-github-users-commiter-not-recognised/41983/3 "2021-04-22T06:58:57Z")

</div>

Hi @louisfrench,

I suspect there is a mismatch between emails here. Can you compare the email that is in the commit `john.smith@company.com` with the email in the SonarCloud? Is the [johnsmithcompany@github.com](mailto:johnsmithcompany@github.com) present in his `Email` or `Login` field in the account view: [https://sonarcloud.io/account](https://sonarcloud.io/account) ?

Best,  
Marcin

---

<div class="post-metadata">

**Author:** ![louisfrench](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/louisfrench/32/21278_2.png) [@louisfrench](https://community.sonarsource.com/u/louisfrench)\
**Post date:** [April 22, 2021, 1:44pm UTC](https://community.sonarsource.com/t/auto-assign-issues-with-github-users-commiter-not-recognised/41983/5 "2021-04-22T13:44:30Z")

</div>

Hi @Marcin_Majewski,

Indeed looking at the account view shows my email and my github name in both the profile and SCM sections. Is there a way to add additional emails to a users SCM details - so I can match those that appear with the commit with the user? I still can’t figure out why Github uses a different email address.

Thanks  
Louis

---

<div class="post-metadata">

**Author:** ![Marcin\_Majewski](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/marcin_majewski/32/15358_2.png) [@Marcin\_Majewski](https://community.sonarsource.com/u/Marcin_Majewski)\
**Post date:** [April 26, 2021, 9:09am UTC](https://community.sonarsource.com/t/auto-assign-issues-with-github-users-commiter-not-recognised/41983/6 "2021-04-26T09:09:02Z")

</div>

Hi @louisfrench,

Unfortunately, currently, it is not possible to add additional emails.

Best,  
Marcin

---

<div class="post-metadata">

**Author:** ![system](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/system/32/31083_2.png) [@system](https://community.sonarsource.com/u/system)\
**Post date:** [June 23, 2021, 7:54am UTC](https://community.sonarsource.com/t/auto-assign-issues-with-github-users-commiter-not-recognised/41983/8 "2021-06-23T07:54:29Z")

</div>

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.
