Analysis not appearing and coverage stuck at 0% since August

SonarQube Cloud
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1

Hi SonarCloud team,

We’re facing an issue where our CI logs report a successful SonarCloud analysis, but the results never show up on the dashboard.

Here’s what we see in the logs:

[INFO] ANALYSIS SUCCESSFUL, you can find the results at: SonarQube Cloud
[INFO] Note that you will be able to access the updated dashboard once the server has processed the submitted analysis report
[INFO] More about the report processing

However:

  • We cannot access the task at the provided URL (the task ID seems invalid or missing).
  • On the SonarCloud UI, the last analysis for the main branch dates back to August 22 and is marked as failed.
  • Since that date, the project home page shows 0.0% Coverage on New Code and 0.0% Coverage overall, while before August coverage was displayed correctly.
  • The same analysis process works fine on other branches, showing the same “Analysis successful” message in logs and correctly updating the dashboard.

Could you please help us understand why the main branch analysis isn’t being processed or displayed correctly, and why coverage has been stuck at 0% since August?

Thank you for your help,
Estelle.

2

Hi Estelle,

Welcome to the community!

There are two parts to an analysis. The part that happens CI-side succeeded, as reflected by your log snippet. That part ends with bundling the analysis results and submitting them to the server, where the bundle is queued, and processed sequentially.

If your “successful” analysis never showed up on your dashboard, it means that the server-side processing almost certainly failed. You should get a project admin to check your Administration → Background Tasks.

 
HTH,
Ann