Adding an organization as an Enterprise Admin

SonarQube Cloud
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1
  • ALM used: Azure DevOps
  • CI system used Azure DevOps
  • Sonarcloud Enteprise

We have use an Azure DevOps account to connect as Admin to our enterprise but due to internal processes, this admin account uses a non-routable address, hence no inbox. We have noticed that MFA has been introduced and the 6 digit code is being sent to the non-existent email account.

We think the way out is to create a new organization and add these account as admin to this organization. Is this conversation with the account manager as we can’t add new organizations even as an Enterprise admin?

UPDATE: I have managed to get this Azure DevOps admin account to have a routable email inbox. I have tested it and all emails (internally and externally) arrive in it…..apart from Sonarcloud. I have asked the Sec guys and the emails are not being blocked. It’s like they are not even being sent.

Thanks,

Chris

7

@Harperonline ,

I will reach out to you in private to get more info.

8

@Harperonline,

I am getting back to this thread at the moment. I will need some more details from you, which I will ask in private.